At work we finally managed to convert our FAQ section for our webhosting plans from phpMyFAQ to WordPress. We used WordPress for various customer blogs for years now, but we never imagined that WordPress could drive our FAQ system, too. The problem with phpMyFAQ mainly lay in two areas.
First, the cutomization took ages and what we had archived did not really satisfy us in the end, because we had to hack deep into the application to get at least a bit of webstandards support. That was really an issue for us as it likely produced more cluttered code and the potential for security holes rose to extremes. Also, we like our standards at work, believe me!
Second, the installation and update processes took much time in phpMyFAQ, too. Not only because we had to custimize everything, but because the famous 5-minute-installation of WordPress takes us only 3 minutes as we are experienced developers: Set up a new database, execute the 2-steps install script and there you go. Update your stylesheet and important templates, run the 1-step upgrade script and there you go. You can’t provide much shorter and more to the point installation tools, can you?
phpMyFAQ is such a large and overwhelmingly complex application with so much features we don’t need. We don’t want unprofessional comments on our FAQ entries. We don’t want PDFs on the fly. We don’t want these Microsoft-style How did it suit you? ranking boxes, no really! phpMyFAQ was way to complex for us.
Because we like it simple and to the point we chose WordPress. Searching the wonderful wiki documentation we found a total post count hack and a display five newest hack. Then we needed a new category page that displayed only the titles. We found that one two. So we made the switch.
It took us one night instead of 2 nights and 3 days and: We got 100% XHTML compliance in the end. Thank you WordPress people, thank you so much!